24-Hour Phone Numbers

Redmond: (541) 548-2144
Bend: (541) 389-1980
Madras: (541) 475-3266
Prineville: (541) 447-5321
Sisters: (541) 549-5698
Out of Service Area: (800) 924-8736

Customer Service E-mail

Customer Service Contact Form (Secure)

Mailing Address

P.O. Box 846
Redmond, OR 97756-0187

Redmond Main Office

2098 N Highway 97, Redmond, OR (Map)
Fax: 541-548-0366
Walk-in Office Hours: 8am to 5pm, M – F

Bend Service Center

61090 SE 27th St, Bend, OR (Map)
Fax: 541-389-7953
Walk-in Office Hours: 8am to 5pm, M – F

Sisters Service Center

352 E Hood St, Suite F, Sisters, OR (Map)
Fax: 541-549-1916
Walk-in Office Hours: 8am to 5pm, M – F (closed 1 pm to 2 pm)


CEC offices will be closed on the following days:
New Year’s Day
Memorial Day
Independence Day
Labor Day
Veterans Day
Thanksgiving Day and the day following
Christmas Day
New Year’s Day

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  • Trying to stay cool? Can't decide between a heat pump or a ductless heat pump? Check out this week's blog! #beattheheat #heatpumps #ductlessheatpumps #choices

    Heat Pumps or Ductless Heat Pumps? I just want to be cool!

    By Ryan Davies CEC Energy Specialist With summer in full swing it is boiling outside, and for many of you it is not much cooler inside your home. With the early extremely hot weather of summer, the thought of purchasing a cooling system has been at the forefront of many minds. The typical go to…

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